While “bathroom remodeler” might conjure images of contractors in hard hats, the most memorable bathroom transformations often stem from the hand-in-glove trust of a trusted family team. Across the UK, many of these family-run specialists have earned big accolades-from national industry awards to high-profile shoutouts.

Here are 10 inspiring family businesses that blend technical skill, heartfelt service, and genuine pride in their craft-all celebrated for being the best in their field.

1. Ash Plumbing & Bathrooms – Telford, Shropshire

Award: Theo Paphitis Small Business Sunday Winner, Jan 2025

Founded in 2010 by David Ash and now run with his wife Fran, this local family team designs and fits stylish, functional bathrooms. Their SBS win, hosted by business icon Theo Paphitis, brought national attention and is credited with driving web traffic and community support.

Why it matters: Quality craftsmanship + community values + national recognition-the perfect award story.

2. Adroit Services – Aylesbury Vale

Award: Customer Service Champion 2024 – BiKBBI National Awards

This second-generation family company, led by Emma and Peter Butt, was recognized nationally for outstanding customer service by the British Institute of Kitchen, Bedroom & Bathroom Installation.

Why it matters: Exceptional service builds trust-and wins national acclaim.

3. Tu Mewn Ltd – Penllyn, North Wales

Awards: Best Bathroom Retailer (BKU Awards 2023); multiple BKU accolades since 2018.

Known for impeccable showrooms and service, Tu Mewn consistently ranks among the best in the UK for customer satisfaction and design excellence.

Why it matters: Small, consistent excellence beats flash-in-the-pan fame.

4. ROCCIA – Preston & Bolton

Award: Family Business of the Year 2024 – Be Inspired Business Awards (BIBAs).

Founded in 1994 by Yakub Patel and run by his sons today, ROCCIA offers luxury tile, bathroom, and kitchen solutions. They blend heritage, community outreach, and design innovation.

Why it matters: Multi-generational pride meets lifestyle-led design-earning big regional honor.

Also read: 10 Award-winning cleaning businesses in UK

5. The London Bath Co. – London

Award: Bathroom Renovations Company of the Year 2024 – Innovation & Excellence Awards.

This family-style business leads with bespoke bathroom designs, outstanding craftsmanship, and a smooth customer journey.

Why it matters: Tailored luxury in the capital-with a serious trophy.

6. Soaks Bathrooms Belfast – Belfast, Northern Ireland

Awards: Multiple UK & Ireland industry accolades, including Bathroom Showroom of the Year and Best Bathroom Retailer.

They back every win with an unwavering focus on high-end service and cutting-edge design.

Why it matters: Northern Irish star delivering on UK-wide prestige.

7. Better Bathrooms – Nationwide

Award Highlights: Retail Week Enterprise Awards (Retailer & Employer of the Year), National Business Awards (Entrepreneur of the Year), Sunday Times Fast Track, and more.

While larger, Better Bathrooms started as a family business and has maintained a customer-focused legacy.

Why it matters: Scaling up doesn’t mean losing your roots-just win bigger awards.

8. Impey Showers – Somerset

Recognitions: BKU shortlisted as Best Shower Brand; Build It Awards winner; Architects’ Journal Specification Award.

Their wetroom solutions are praised for engineering excellence blended with family-scale passion.

Why it matters: Product innovation gets awards when backed by family values.

9. Plumbworld – Evesham

Awards: Top Ten Website (Hitwise), eBay Little to Large Award 2020; multiple retail and sustainability recognitions.

Founded by James and Anita Hickman in 1999, this online bathroom retailer balances tech-savvy success with family ethos.

Why it matters: E-commerce done right, with a warm, family-led culture.

10. Twyford Bathrooms – Alsager, Cheshire

Award: Royal Warrant to the Queen (1999); heritage and quality recognitions dating back to 1849.

A true legacy brand, Twyford began as a family pottery and has grown into an internationally respected bathroom fixture manufacturer.

Why it matters: Tradition transforms into trusted heritage-earning royal seal and global acclaim.

Final Thoughts

These ten family-run bathroom professionals demonstrate that awards come from more than slick marketing-they’re earned through great design, personal service, innovation, and integrity. From start-ups to century-old manufacturers, they’ve shown that:

• Personal care matters-especially when remodeling someone’s home.
• Community roots make a brand relatable and beloved.
• Innovation-whether in product, process, or service-gets noticed.
• Awards recognize all of this-and help businesses grow faster.