Nominated for:
Best small business

Customer service
Family business of the year

Steamin’ Mugs, an urban vintage styled coffee shops located at Merlin’s Walk, Carmarthen & St. Elli Centre, Llanelli. The coffee shops have disabled access, toilet, baby changing facilities and play area for the kids & offers homemade traditional Welsh, Spanish and Indian dishes & soups, along with toastie, panini, sandwich, baguette, wrap, desserts, coffee, tea, iced-tea, milkshakes, smoothies and frappes.

Steamin’ Mugs is a family business incorporated in June 2015 but started trading since Jan 2016. It is owned and managed by Anand Shivaprasad and his wife, Anija Anand.

We believe in providing excellent products and service at an affordable cost, in a relaxed atmosphere, where customers would enjoy their favourite coffee and delicacies, which makes us locally loved. Customer satisfaction has always been a priority. We support local businesses and work along with them.

All our staff members are barista trained and are well experienced in delivering the best coffee which our customers love, which makes them come back again. Our kitchen staff are well qualified, experienced and have a passion for food. The food items are prepared to high standards, to the likes of our customers. The tourists from Tenby, Saundersfoot and other places visit us regularly to enjoy our homemade dishes, which they recommend to their friends and families.

What town/city are you based in?
CarmarthenCarmarthenshire (Wales)

Number of generations
1st generation

Industry
Retail & Wholesale – Food & Drink

Number of employees
11-50

Twitter
@SteaminMugs

Website
www.steaminmugs.wixsite.com/steaminmugs