Company name
The Smart Actuator Company

Website
www.smartact.co.uk

What town/city are you based in?
Malvern

Number of generations
2nd generation

Industry
Engineering. Valve & Actuation

Number of employees
10-50

Turnover
£1-10m

Tell us about your family business (What you do, how you started, who’s involved etc)
The Smart Actuator Company is an engineering manufacturing business. It is 6 years old but actually, we have had a lean manufacturing business in the IT Industry for 25 years so we had a great amount of 1st Generation & 2nd Generation experience in manufacturing & running a family business before we started this company. The Company is owned by father & son. I am the daughter & sister of these two. Our mother also works for the business and we hope to ensure some succession into 3rd generation as well.  We make Electric Actuators. Pretty much the worlds first truly smart electric spanner in a market of dumb ones. We all love working together and are very proud of the work we do together and the success of the company & the team.

What’s your proudest moment/biggest achievement as a family business?
Our proudest moment was very recently in April this year being awarded the Queens Award for Enterprise in Innovation as well as of course being recognised as a family business. In fact, the Queens Award win is all the sweeter because we are a family business and proud to be. It is recognition that a seemingly small family business can really achieve great things. We have invested so much financially, time and effort into launching this venture and to gain such a prestigious accolade feels like recognition for all that hard work.

What do you love about being a family business?
We love being able to bring our family values into our work and business. We love working together as a unit. We love that the business will provide income for not just us but our children and also the team that work with us and their families too. As well as wanting to build a successful business we also create an environment which is a happy and caring place to work. We actually have family members that also work for us. One of our longest working staff members introduced her son into our workforce and he has proved to be an invaluable part of our production team. We work with people we know, like and trust and are very good at identifying skills shortages and supplementing those shortages with people who can help.  As a family, we have strong beliefs in supporting our community, social projects & environmental issues. Working within a family business means we can incorporate those values into our business as well. We have an internal environmental policy & do lots of work within the local community. 3 of the family hold various council positions. Our MD is a District Councillor.  We are also moving towards a large-scale social project in a developing country which we are very excited about.

Twitter
@smartactltd