Nominated for:
Big Heart

Agencia has been transforming organisations for over 20 years. What makes us different? Well to put it simply, we not only design the change but also make it happen, turning strategy into action and action into results.  We are not consultants but a team of industry experts with years of on-the-ground experience in a range of diverse fields. The result is we have the capability to solve problems in a way that some businesses just can’t, finding inspiration where others may find difficulty; especially when addressing tricky or seemingly hard to solve issues.

Our work has addressed a diverse range of challenging issues both in the UK and internationally. We have reformed government judicial capabilities, transformed healthcare services, developed integrated strategies for organisations, improved communities and ultimately changed lives. We are extremely proud of our achievements. 

As a family-run business, our values are based on collaboration, practical and realistic methods and making a difference. We are passionate about the issues our clients face, working with you and not just for you. Bringing energy and creative problem solving is fundamental to our approach as is an independent, down-to-earth pragmatism, ensuring solutions are implemented appropriately, on time and within budget. We also believe that solving tricky problems requires a consistency of approach. To ensure this happens you will always be working with the same team throughout the project until completion. 

We are proud to have been trusted to deliver over 400 contracts, developing and exporting British public service expertise.

We were founded in 1997 by Dr Andrew Gibson, a clinical psychologist by background, with a passion for service quality and improvement. His daughter Helen Gibson took over as Managing Director in 2012 and was joined by younger daughter, Joy Allen in 2017 as Head of HR and Corporate Services.

What town/city are you based in?
HessleEast Yorkshire (North East)

Number of generations
2nd generation


Number of employees